- Dorothy A. Winsor
- there is a general difficulty of either sending or receiving bad news, particularly when it must be passed to superiors or outsiders.
- the Challenger accident
- managers and engineers viewed the same facts from different perspectives- knowledge is not simply seeing facts but rather interpreting them
- bad news is not often passed upwards in organizations
- the three organizations surrounding the Challenger viewed each other as outsiders
- communication failed
- the physical cause of the explosion was the failure of a rubber seal in the solid rocket booster
- bad news is often not believed
- the engineers were sufficiently worried about the O-ring problem
- memo voiced concern
- the second memo was more dismissive of engineers fears
- managers and engineers did not communicate well
- DARRELL HUFF
- how to lie with statistics
- statistics are often used to sensationalize, inflate, confuse, and oversimplify
- sample with the built-in bias-you can prove anything you want to by letting your sample bias itself
- the truncated graph-chopping off the bottom
- the souped-up graph-changing the proportion between the ordinate and the abscissa
- the well-chosen average-means versus median
- the insignificant difference or the elusive error-errors in sampling studies
- the one-dimensional picture
- the ever-impressive decimal- makes it sound more certain, less like an approximation
- the semiattached figure-no connection really between the data and the point
- the unwarranted assumption- making assumptions about casual relationships between 2 things, like college cigarette smokers making lower grades
- Dan Jones
- are you doing your best to document a product accurately?
- are you knowingly omitting essential information?
- are you exaggerating features to a point of lying?
- Carolyn D. Rude
- legal and ethical issues in editing
- intellectual property: copyright, trademarks, patents, trade secrets
- copyright- protects authors of original works
- product safety- legally obligated to warn of risks of products on labels
- sued for libel
Monday, November 17, 2008
Challenger, Ethics, Statistics
Harty's Ethics:
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